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Contact Information

TrustCo Bank Corp NY
5 Sarnowski Drive
Glenville, NY 12302

Transfer Agent:
Computershare
P.O. Box 505000
Louisville, KY 40233-5000
Toll Free: 1-800-368-5948

Investor Relations:
Michael Hall
General Counsel and Corporate Secretary
(518) 381-3842
mhall@trustcobank.com

and

Corporate Secretary:
Michael Hall
(518) 381-3842
mhall@trustcobank.com

For Overnight Delivery:
Computershare
462 South 4th Street, Suite 1600
Louisville, KY 40202

Lauren Maxwell
Assistant VP and Assistant Corporate Secretary
(518) 381-3673
lmaxwell@trustcobank.com