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    Contact Information

    TrustCo Bank Corp NY
    5 Sarnowski Drive
    Glenville, NY 12302

    Transfer Agent:
    Computershare
    P.O. Box 505000
    Louisville, KY 40233-5000
    Toll Free: 1-800-368-5948

    Investor Relations:
    Michael Hall
    General Counsel and Corporate Secretary
    (518) 381-3842
    mhall@trustcobank.com

    and

    Corporate Secretary:
    Michael Hall
    (518) 381-3842
    mhall@trustcobank.com

    For Overnight Delivery:
    Computershare
    462 South 4th Street, Suite 1600
    Louisville, KY 40202

    Lauren Maxwell
    Assistant VP and Assistant Corporate Secretary
    (518) 381-3673
    lmaxwell@trustcobank.com